How a community college is using data to increase graduation rates

How a community college is using data to increase graduation rates

October 13, 2019 0 By Stanley Isaacs


[MUSIC PLAYING] We’ve increased our
two-year graduation rate in the last four
years from 16% to 19%. We’ve increased our
six-year graduation rate over a seven-year
period from 38% to 50%. And among community colleges,
50% is a very good number. Retention is difficult
for any institution, at a community
college particularly. We take all comers
for the most part. Most of our programs
are open enrollment. Some aren’t. So nursing, respiratory
therapy, or health care programs are not open enrollment,
but most are. So to retain a student, we
have to do all sorts of things to keep those students engaged. Unless we have data, we cannot
understand who our students are, how they are
behaving in class, what we’re doing right as
an institution and what we’re doing wrong
as an institution. So it’s very important to us to
have data, and very good data, to support the stories. We have a program
called CRM Advise that helps our counselors, our
faculty, and staff communicate with our students
very effectively. From the time they enter
class, and actually before they enter class, until they leave,
we want those students to be able to understand if they are
going off track in any way, whether it would be grades,
whether it be attendance, Advise helps us understand that. Students– they think
we’re on their back, we’re asking for
too much information and we’re intruding. And then they quickly
realized that, for them to be successful, they need,
in many cases, a helping hand. And so it’s up to us
as faculty, as staff, as administrators to help
our students stay on track.