Cisco Product Portfolio Webinar for the University of California

Cisco Product Portfolio Webinar for the University of California

October 11, 2019 1 By Stanley Isaacs


The relationship that we built with
Cisco is meant to be more than just getting access to, you know, to break
great products and services at better prices. It’s really an opportunity or an
investment between the two organizations to understand each other’s needs better,
to talk about where we’re going and align on some of those opportunities.
You’ll find, and I would encourage you to talk to your CIO your
local CIO about opportunities for training, so you actually get a
certification in more of the sort of the Cisco product suite, opportunities to
participate in some of their beta programs or early product introductions
advisory boards. We’ve got a dedicated account team ready to support our
organization and our needs whether that’s at the brainstorming stage or at
the implementation stage, and also opportunities to engage their
organization. Obviously we all know Cisco, you know and the great things they’ve
been doing for decades now, but engage their executives in terms of helping us
understand how to move the deal forward for the University, the opportunities to
participate in case studies, and and also explore some new spaces. We’ve been
talking about how Cisco could help us in healthcare space, how they can help us in
smart campuses and the student experience. So this is a broader
relationship and I really encourage people you know to open their minds
about how they might engage strategic with whatever the challenge is in your
campus or Medical Center. With that I’d like to turn it over to my counterpart
Matt Lowe who leads the account team and is responsible for a large part of the
public sector business for Cisco in the US. He’s going to kind of take you
through a little bit and introduce his team and then turn it over to some of
the content we’re going to cover today. So Matt, turning it over to you.
Great Tom, thanks for the intro and again good morning and welcome to everyone out
there across the University of California. As Tom mentioned very excited
about today’s session and we’re extremely happy to be part of this
strategic relationship with the University of California. As the title
today mentioned it’s Cisco more than routing and switching. The real purpose
of this is for us to give a high-level overview of a lot of the new
acquisitions and product portfolio and product development that
you may not be familiar with from Cisco. And again, with the new agreement we have
in place we wanted to kind of make sure everyone knows what kind of what’s out there and
available with the new pricing structure with the agreement that you now have
access to. So that’s really going to be the main purpose of today. We have a
great session set up. We’re going to go through all those areas that I mentioned
a minute ago and we’re also going to offer up some demos and other workshops
and things that are available through the strategic relationship agreement, as
well as we have some offers today for some of the folks that follow up for
some on-site sessions to get some free gear to try out as we also have you know
in the agreement we have some product feedback product development programs as
well. After we finished the call we’ll be sitting out the presentations and a
recording so that everyone that couldn’t make it could also be able to watch and
get all the information, and in that documentation will also be the contact
information for the account team so that you understand that we have a full
dedicated team covering the University of California. And I want to make sure
that everyone out there knows who to contact to get any follow-up information.
We have a very large team of about 50 plus people that are covering all these
different technologies and direct sales so please don’t hesitate to reach out to
anyone for any follow-up whatsoever. And to kind
of kick it off I’m going to start in our data center in portfolio and cloud and
turn it over to one of our data center specialists Ian Chick. So Ian if you’re
out there let’s go ahead and get the session rolling and start with our data
center portfolio. Excellent, thank you Matt! And for those of you I have not met,
greetings my name is Ian Chick I am the data center technology specialist for
the UCs in the south – so that is UC Santa Barbara, UCLA, UC Riverside, UC Irvine, and
UC San Diego. So very excited about that! Some of you in the north may have met my
colleague Jerry Petemeyer. Jerry I are on the same team and we focus on
the data center. So we’re going to go ahead and move into the next slide here.
I did want to say thank you for the opportunity to speak to University of
California and we do appreciate that. Being a graduate at UCLA – go Bruins,
and Fiat Lux, pretty gosh-darn excited that we get to be in partnership
together. So excited about that. So, as Matt said one of the things that
we’ve been focusing on and thinking about here is this idea of digital
transformation. Well, digital transformation has come and
gone and now we’re in it. It isn’t something to be afraid of. It’s what
we’re experiencing now and there’s some characteristics around that that we want
to help you, our customer University California, and the first of those is
just the velocity and the amount of data is increasing dramatically and that’s
really changing how we look at our applications and we look at our data
centers and our communication. Also the opportunity and the challenge of hybrid
cloud in terms of being able to run applications in both your on-prem data
center and in a public cloud and we believe that hybrid cloud is the new
normal. And then just the pressure of application modernization, with the
constant desire for our customers to have new applications and if we have
gotten iPhone used to the iPhone so we want our applications quickly and easily
and why can’t we have all our apps running on our iPhone or our Android
device? So there’s a tremendous amount of pressure in those places and so what can
Cisco do to help? Let’s go to the next slide. Alright, and one of those is we
realize that it is a cloud world and Cisco believes that it is a multi cloud
world and what that means is we believe that resources will be running on the
local data center and the public cloud. And this is information taking from a
lot of work that we’ve been doing with our customers and obviously a tremendous
amount of surveys. So our approach to, if you will, the data center and the cloud
is really about a hybrid approach of being able to bring both of those
together. So let’s go ahead and move to the next slide.
Alright, and to help identify and work with some of the problems and challenges
and opportunities is this multi cloud portfolio. Moving applications to the
more scalable, more desirable, more modern environment. And then how do we make
cloud native applications more useful? And what Cisco has done is created a
multi cloud portfolio that allows us to look at these four areas, and we’ll
explore those in the next slide. Alright, so our multi cloud portfolio is
really about how we can bring the breadth and depth of our experience and
our technologies, our platforms, our topologies to bear when it comes to
modernizing moving applications to the cloud. And understanding how to run
applications in the cloud and in the data center so we have four pillars of
that or four legs of that stool and we’re going to start with Cloud Connect.
Cloud Connect is all about getting those bits to transmit in between the cloud
and connecting and moving those data in the applications and sharing information
so that we can make sure that’s done securely with the greatest amount of
performance and throughput and scale. Next is Cloud Protect. Well that’s pretty
simple right? We want to protect, we want to isolate, we want to secure, we want to
make sure the same things you’re doing today in terms of the data center for
securing those workloads we want to save those and secure those workloads inside
the data side, excuse me, the cloud as well. Also we have Clouds Consume. And
Cloud Consume is where I’m going to be talking about my area and that’s my area of
particular focus, and and that’s about consuming application services and
resources in the cloud. How do I take those apps and move them to the cloud
and make sense of that in my environment? And then, last but not least certainly is
Cloud Advisory. And that’s from learnings that we’ve taken from our customers but
more importantly from Cisco advance services and our partners. How do we help
you understand the big picture in the small picture and put that all together?
And let’s go ahead and move to the next slide. Alright, first of all so then
when you look at cloud consumption it begins for Cisco with this idea of a
flexible cloud infrastructure. So that is the foundation of what might be running
in your data center and these three areas are based on what we call Cisco’s
software-defined data center approach. And in Cisco software-defined data
center approach we actually take the benefit of software and Cisco hardware
with unique capabilities and components and provide extra and additional value.
So rather than one plus one being two, one plus one equals three in this
technology approach. So one of the three areas starting with the left to the
right we have compute and storage. And so just generically computing storage, next
would be a software-defined fabric, and then the third would be a
software-defined policy. So we’ll talk a little bit about that. So what does Cisco
offer in these places? So in software-defined compute in
storage we have Cisco’s UCS. And UCS is Unified Computing System. That is our x86
server platform that runs Windows that runs Linux that runs hyper-v that runs
VMware. Those are running your applications and many of the campuses,
departments, and schools of standardized on UCS. So that’s our software-defined
computing platform. We also have Cisco hyper flex. And hyper flex is our
software-defined storage platform. That idea then brings in computing,
virtualization, storage, and management, and network all into one common platform
allowing you, the customer, to have it. Easy-to-manage easy-to-scale cloud-like
capability in your data center. Alright, moving on ACI is the fabric approach of
ACI stands for Application Center Infrastructure. That’s our SDN –
Software-Defined Network strategy, and that allows us to create a common policy
for all applications and services in virtual machines and that can be run on
your data center in multiple data centers and in multiple data centers and
in many cloud environments as well. The same policy can be extended, the same
capability. Then we have our software-defined policy which is
tetration analytics and tetration is something that we run in the data center
that allows us to understand all of the communication inside the data center. So
some customers have called it the data center DVR, so digital video recorder. And
what does that mean? It allows us near real time to calculate
or capture, excuse me, all the communication, all of the flows,
and all the application traffic for your
applications in your environment in near-real-time.
And that same technology can also be deployed to resources deployed in the
cloud so we can capture that performance and
transition as, excuse me, that performance as well. Let’s go ahead and
move on. Alright, so now as a foundation our flexible cloud infrastructure
provides the hybrid cloud of sort of the on-prem data center.
What if we’re going to move applications into the cloud? What might Cisco be able
to bring to this story? And we bring a lot of things to the story and first of all
what we bring is our focus on the application. So we are here we are in the
cloud and providing data centers. Why we have data centers and why we have the
cloud is it’s about providing applications. And the applications are
those that our customers use, our students, our staff, our faculty, and the
folks outside the university as well. So if I’m going to focus on applications
the first thing that I need to decide is, well what applications should I move to
the cloud, what are candidates? How we do that is our decision engine and that is
done through Cisco Workload Optimization Manager. Or we might call it Cisco WOM,
W.O.M. W.O.M. or Cisco WOM says the workload optimization manager is a partnership
with a company called turbo anomic. And it allows us to understand your virtual
machine environment first in your data center to help you optimize that but
then even more importantly answer the question of which VMs which applications
should I move to the cloud. And if I do move to, move into the cloud what size
should they be? And size is important because you pay as a cloud consumption
as a cloud consumer for the sizes of the your virtual machines running in your
environment 24 hours a day so we want to make sure that sizing and the placement
is correct, and so we’re not overspending for those resources in the cloud. Alright, then moving above to the top there we need a visibility engine. So Cisco app
dynamics is our visibility engine. And app dynamics allows us to look and
create a baseline of your applications, so then we can understand how those
applications communicate and the different portions of the application
one of the different cohorts of the application that’s running in your
environment, i.e. how many servers, where are they located, what’s the
application look like. So we want to understand that but even more
importantly we want to understand what is the applications performance so we
want to build an application baseline that allows us to understand, ok I know
in my environment on the campus it runs this way because if we move it, if and
when we move it to the cloud, you want to make sure that that performance is at
least the same and/or better in the cloud. And that is provided to us by our
visibility engine app dynamics. Alright, now that we understand our environment
if it make some decisions and we have some visibility the next thing we might
want to do is deploy our workloads into the cloud and that’s where Cisco Cloud
center comes into place. And Cisco Cloud Center is about modeling my applications,
your applications in your environment and those can be deployed either in a
public cloud or on your data center. So it’s a hybrid cloud approach. The idea is
we create a cloud of not agnostic model of your application so that I can be
deployed in any cloud. That could be in any Amazon Cloud in the azure cloud any
Google cloud or any cloud that exists in your environment. That could also be
different regions in say an Amazon cloud as well so Cisco Cloud Center is what
allows us to actually take those apps drag and drop and move them into the
cloud environment. So what you have from Cisco then is a complete solution
that allows us to first of all create an environment based in your data center,
move those applications to the cloud which are the appropriate
applications, and then provide a policy engine to understand how they’re
performing it both on Prem in your data center and off Prem in the public cloud
and that’s tetration analytics as you can see there from the bot. And if we go
to the next slide. Alright, what we often suggest as a next step for our
customers as part of our four pillar solutions, we have this idea of a cloud
advisory and the suggested solution there is our strategy workshop. That’s
where Cisco AS can come in and help the university understand where are they on
their journey to the cloud. Are they far along in their journey to the cloud or
they beginning their journey to the cloud are somewhere in between? We can help you
understand where you are, where you are today
where you’d like to be tomorrow and what is that gap? And what’s nice about this
particular approach is it’s not focused on Cisco solutions, it’s focused on
solutions to help you make the transition to the cloud. If indeed you do
ask Cisco about their solutions and technologies and topologies we’re often
happy to provide that but that’s not part of the original solution. So it is
caught, it is provider agnostic in terms of those steps and suggestions. This is a
fabulous way that we’ve used with many of our customers to understand where
they are in the journey and help them accelerate that journey quite
effectively. And let’s move ahead. Great, so now when I’m adding the different
pillars of the technology of the multi cloud portfolio – the Cloud Consume, the
Cloud Protect, Cloud Connect, and the Cloud Advisory services – and work with
our partners in Cisco around design and deployment that leaves you, the
University of California, with a faster implementation and faster time to value,
lower risk, and lower cost. That’s the update from the data center, and go
Bruins! All righty and that’s great. Hey, one
quick question that comes up around our data center portfolio, specifically
around app dynamics which is the new acquisition we have. That is, could app
dynamics help me understand how my applications are performing and tell me
if I have performance issues? So can you maybe touch on what app dynamics does
because really that’s really the great value that I think that brings to the
the data center application environment. Yeah, so thank you Matt. You said can I
touch on how app dynamics allow me to see how my applications are performing and
if I’m having trouble will it be able to help me understand that a better
perspective, and the answer is yes. So app dynamics is a very very capable
technology the idea around that is it models and creates a baseline for the
running applications in your environment. So it allows us to understand all of the
components of how that application is presented. So, normally being an IT person
we think about things in the data center. Well, app dynamics understands the data
center but it also understands potentially how the application has been
coded. If we have access to the source code we can actually look at how the
application has been coded and we can also understand outside of the data
center how is that application being delivered to our end user customers. So
if your customer is, let’s say, uses a web browser it can understand how
that actual user experience is from where they are on the lan in all the way
out to the application running in the data center all the way down to the code.
So it provides a unique set of values that none of the other products that can do
and it gives that specific visibility around those key applications so we know
when they’re up and running. Hope that helps! Alright Ian, thanks!
Thanks for the overview on all of our cloud portfolio and data center
portfolio. Again if anyone wants to reach out at the end on the contact and your
team for one of the cloud workshops we’d be glad to help support that. And to keep
things going we’ll go over to Peter Ramos now for Cisco Security. Peter, you
out there? Yes, and thank you Matt for introducing me. And my name is Peter
Ramos and I’m coming to you today Herndon, Virginia, right outside
Washington DC. I’m the cyber security solutions lead for the public sector CTO
office in here at Cisco. So, I’d like to talk to you about Cisco security today
and I’d like to start out by just, for those of you those that don’t know Cisco
is a major player in the cyber security market. Now just to kind of put up a
comparison of Cisco to many of the players in the cyber security market, you
can say that that’s a much that we are a much bigger company. Now this includes
all of our products so it’s probably not a fair representation but even if I just
included the Cisco specific security products it would still be the largest
of all these companies listed here, and that doesn’t even include the security
that we build into all of our products and the fact that we use all of our
switches and routers as part of our security ecosystem. Another interesting
way of looking at this is the amount of acquisitions that Cisco has made
recently. This really shows the investment that we’ve been making in
purchasing some of the top technology that is out there. But we just don’t buy
for the sake of buying, we buy when it meets a targeted goal and and when we
can make it fit into all of the other products that we sell for security. The
leader I think you’re going to need to get Amanda to advance the I don’t think
the slides move for on your first one. Will you advance please Amanda? Okay, and advanced one more
time. Okay, so you can see that we’ve made quite a few acquisitions, but the other
thing that we’ve done is invest very heavily in making all of these
acquisitions work together. Now, the fact that we’re the 400 pound elephant in the
room is a nice thing but, but that doesn’t always translate to something
that’s good for the customer. So, I wanted to share with you some of the
things that we have as a result of the ability to invest and one of the first
things that we have, and if you’ll advance the next slide please,
is our threat intelligence and research organization. We’re approaching 300
people on this team and it’s the largest non-governmental threat research
organization in the world. Through our customers opting in with their security
devices we have a huge ecosystem of threat sensors throughout the world. We
see about, we see it over a third of all Internet traffic, we see it there over a
third of all email traffic, we correlate billions of events daily, and we also use
third-party Intel and that goes into an automatic automated analysis tools that
allow us to really identify threats. Anywhere in the world and apply that to
the safety of protecting against those threats to all of our customers. Next
slide please. Now one thing that’s happened to many of
our customers is that they’re overwhelmed by the number of security
products out there, and this is just a quick snapshot of some of the many
products out there that are available to our customers. Now it’s nice to have
choice but this has led to something that I call the security effectiveness
gap, and if you’ll go to the next slide please. And this is the idea that as we add capabilities to our security oftentimes
we’re not adding efficiency along with it and in fact most of the time we’re
adding complexity this means that you know there are different user interfaces
for each product that we add, there may be different people that need to be
trained for it, and then the real hard work is making all of those products to
work together. And the place that we’d like to be is in the next slide. Where is
when we add capabilities that we’re adding very little if any to the
complexity, and that’s something that Cisco that we are able to do and that
that we are really driving towards with our security products. And especially
when I talk to universities, they oftentimes have this situation much more
so than your average medium-sized enterprise. So we see this happening in
the university marketplace quite a bit. So what is Cisco doing about it? Next
slide. And I like to kind of give this picture just to add a little levity. I’m
sure you wouldn’t want to fly on this plane and there’s another example that
goes along with this is that Southwest Airlines flies only Boeing 737 and
they’re able to gain huge economies of scale by having to train pilots only on
one type of airplane, they they only have to stock parts for one type of airplane,
and it just makes their operations that much easier. So while this is a funny
picture, it gives a lot of…it kind of drives home the point that it’s
important for all of these security products to work together. And if you’ll
go to the next slide. I wanted to point out that Cisco has a lot of different
types of security products and all of these products are usually top of top
performing products in their category. So just starting at the top we have
identity services engine or ISE which allows for identity and access into the
network, and it can also be the heart of automation for cyber security. And many
of you may have heard the term zero trust networking, well zero trust
networking says that you trust nobody and you make it so that if a person gets
into your network that they can’t get to all of the places in the network they
can only get to certain places. And if I’m a personnel person I can only get to
personnel resources, if I’m a finance person I can
only get to those, if I’m a teacher I can only get to teaching resources, and of
course students can be segmented as well. So this is the idea of micro
segmentation and the identity services engine makes that very easy. But the
key to this is that while we have all of these different products,
the thing that really makes it different from other places is that we’ve
automated them and made them work together. And I’ll show you an example
this as we move forward, but in the meantime I would like to highlight some
products that you may not have known that Cisco has and maybe a little bit of
a surprise to you. So for…for the next slide please.
We have a recent acquisition which is duo, and duo is a very simple cloud-based
multi-factor authentication system and if you haven’t looked at it I recommend
you do. It makes multi-factor authentication easy and it’s not only
that but it’s easy to deploy and easy to manage and even on top of that we are
starting to deploy or to integrate some of the duo features into many of the
Cisco products even though this this was a very recent acquisition. Next slide.
Another product that’s a very quick and easy way to get started is with the
Cisco umbrella product. This is from a purchase that we made several years ago
of OpenDNS. And umbrella is the enterprise version of
Open DNS. And this…with umbrella whenever someone goes to the web we are
not allowing them to go to bad websites. So as an organization you can make it so
that people can’t surf to say pornographic
websites or you know you pick the type of bad websites they can’t go to. But on
top of that we are also looking for websites that serve up malware that
serve as command and control or that are phishing, and by doing this we’re making
it so that about 95% of all malware is never seen by your your enterprise.
next slide please And finally, we know that a lot of our
customers are going to clouds so Cisco purchased cloud lock about a year ago.
This is a cloud access security broker, meaning that if your users are using
cloud-based applications you can control who gets in and what they’re able to
access within those applications as well as what they’re able to download. Now
this is also cloud managed and can be remotely managed via the cloud so this
is another very simple product to deploy and to manage. And then getting to the
really peak of technology, next slide, since Cisco can see what is going on
throughout the enterprise both in on-site and in the cloud and see what
traffic is going on we are able to offer this new technology called encrypted
traffic analysis. As more and more traffic on that we are seeing is
encrypted, it becomes important to find malware within those, within that traffic.
An ETA, or encrypted traffic analytics, allows us to find malware within packets
and within files without even decrypting. So we use the metadata of the of the
packet, we use the net flow, we use worldwide intelligence, and were able to
find this map encrypted malware without decrypting. So this helps with
protecting the confidentiality of your users, as well as protecting your
environment from malware. So let me give you an example of how this automation
that I talked about works. Next slide please.
So if a threat enters your environment it will oftentimes enter at an end point.
And just as an example of one of our products, advanced malware protection,
it’s going to be the first thing that sees this malware enter the end point.
Next slide please. And what it does is it sends a
representation or a hash of the file up into our talos organization, which here
is represented as amp cloud. And the amp cloud will look at that and say I have
seen these packets many times before and I know it’s a Microsoft upgrade or a
Windows iOS upgrade or any kind of upgrade and I’m going to let that pop
that file through. Or it may say I’ve seen this file many times before and I
know it’s malware I’m not going to let that through, I’m going to block it or
quarantine it or stop it in some way, depending on the choices that are made.
Or it may say ‘hmm I’ve never seen this before’ and it will make it very quick
determination about that file by running it in the sandbox and doing other
analysis and it will either let it through or not. Now regardless of what it
does it will continue to track that file and if if it finds out later that it was
malware or say another customer somewhere else in the world sees it and
determines it’s malware then we can actually turn back the clock and say
this was malware. Where is it in my system? And so we can turn back the clock
we don’t have to be going through sys logs and things like that and do a big
analysis. We can just scroll back and see where this file entered our system and
every…every other process is kicked off. And
so we’re able to block in that way. We’re able to help our customers find and
remediate much quicker, but on top of that that information is then passed on
to all the other devices in the network. And by doing that, by seeing this this
threat once were able to enforce everywhere. And it’s not just everywhere
on your network, it’s everywhere in the world. So if an auto plant in Germany
sees it first, within about five minutes of identifying, all of our customers in
the world will be…will be notified of this. And if this malware is already in
their systems it will automatically hunt down and find it for us. So the only way
we’re going to keep up with all these threats in the future is to have this
automation, and that’s where we are driving. So to sum things up Cisco is a
big player and we’re using that to our advantage in order to help automate all
of the different products that we have and make them work together. And we
really think that we can help our customers with that. So I hope that’s a
great introduction to Cisco security for you, and I thank you for your time. Hey Peter, thanks again for the overview I think one of the takeaways to everyone
out there, at a high level you know security is become top of mind for
everyone. What we’re trying to do as an organization is really through
acquisition is bringing together an entire end-to-end portfolio of security. As
one of the biggest issues that that IP teams have is trying to manage so many
different tools. So with this structure of being pulled together not only does
it provide a, sort of a single security viewpoint for your organization at all
levels as we try to integrate and bring all these products together. The other
thing that is may be of interest out there is that when you consolidate the
licensing if we find that most customers are using 15 to 20 different security
vendors we’re actually able in a lot of cases for CIOs be able to save a lot of
money on what you’re paying overall for licensing on security products. So, so
thanks for the overview Peter. Just real quick in the spirit of like
The Oprah Winfrey Show, look under your chairs because for everyone that’s on
the call today we’re going to offer a full corporate version of the Cisco
umbrella product for six-month full free access for personal use. So after this
we’ll make sure that the attendee lists get to follow up on that so that you can
get the Cisco umbrella product and again that blocks the malicious destinations
before connection is ever made through DNS. So with that, Peter thanks again for
the overview and next slide Amanda… we’ll move on to our collaboration
portfolio. So I’m going to turn it over to one of our collaboration specialists
Gerard McNulty. Gerard are you out there? I’m out here Matt! Good morning! And thank you… for taking the time to to visit with us
today by way of introduction. My name is Gerard McNulty, I’m an advisor within our
collaboration practice. I’ve actually had the opportunity work with several of the
campuses within the system so UCLA, UC San Diego, UC Davis, as well as UC
Riverside. And so, certainly look forward to the prospect of working with other
campuses as we expand our relationship through the SRA program. What I was
hoping to do today while we were together, really the session the way that
I’ve constructed it it’s really not to look at a overall or specific solution
but it’s more about sharing with you where cisco could be a potential
candidate for different collaboration projects that you may have on your
campus. So we really feel that we have some great tools that could help make
work as well as education and learning much more intuitive and approachable. So
I’m hoping that you do find some value in the time that we do have together. So
if you can advance the slide please. And looks like I didn’t activate my video, so
let me go ahead and do that. So I wanted to share this particular
slide, it’s it’s in the form of a commercial right We just want to be able
to qualify to advance our discussions. Cisco is the market leader when it comes
to voice, video, and meetings. If we can advance the slide. The next overview here
is really looking at our collaboration portfolio. We’ve got solutions that
produce traditional phone systems, telephone handsets, as well as video
endpoints…they can be designed for small to large campuses. So you can essentially
build the voice in the video network that you need. The other thing that I’ll
highlight here you’ll see some red dots associated with some of the different
products. We’ve spent a lot of time in terms of engineering and design to make
certain that all these products are very approachable, so they’re designed to be
affordable and very easy to use. Next slide please Another essential building block to our
portfolio is our web conferencing solution. It’s WebEx, it is the market
leader within that space. We’re actually using the tool today for this discussion.
It’s got a great user interface, you’ll see some of the in-meeting controls at
the bottom of the the page that is being displayed at the moment. Tight
integration, which are calendaring applications – so you can actually
leverage capabilities such as one button push through your calendar in order to
connect to a meeting. Highly secure, just a great tool in terms of bringing people
together and removing time and distance in terms of meetings. If we can advance the
slide please? The other element to the WebEx meeting
solution that we believe will have some value for you within the higher
education market places, we have deep integration with various learning
management systems. So whether you’re using Moodle, Canvas, or one of the other
popular LMS solutions we’re actually able to extend the look and feel of that
LMS system to the instructor. We can actually insert the class roster
directly into the LMS and have it connect to WebEx.
So it’s a good way in which folks can communicate as part of the classroom,
whether it’s you know assignments, grading, you know keeping folks apprised
of you know progress in their class, whatever it may be. LMS an integration
with WebEx is something that many of our institutions are coveting and we can
deliver. Next slide. Another area of importance, and it’s certainly growing in
terms of interest within higher education, is the value of video – and Cisco
is again the market leader within this space. We have highly immersive video
solutions, all the way from auditorium and theater solutions to traditional
conference rooms, and we actually now have solutions that we can bring all the
way down to individual small huddle spaces. So we have a comprehensive
solution when it comes to video. If we move to the next slide, we actually have
a new introduction on the video portfolio that just came out. Next
slide please. Which we’re calling the Room Kit Mini.
What’s attractive about the Room Kit Mini it’s really been designed for those
small rooms that would typically um have you know 2-6 participants if you
will, it has 4k camera has 4k camera as well as 4k content sharing, got really
high end audio as well as microphones. Integrate it directly within the Mini
itself, you can connect this to a display within your conference rooms. The other
attractive element to is that highly compelling, is you can actually use this
as a USB camera. So if you’ve got a laptop you can come into a huddle space
and connect the USB cable directly to the Mini and then you’ll be able to take
advantage of the great camera, microphone and speakers within the Mini.
And Stanford University this week on Monday actually ordered 180 of these
devices on the first day of order ability, because they saw that type of
value. They actually had a bake off in the attractive element beyond its a
technical leadership, is this is about $3000 to UC for a
Room Kit Mini. So putting a pretty attractive price point. Next slide please. What I wanted to bring forward in terms
of this particular slide is Cisco is investing a great deal of energy and
investment within the higher education marketplace, so it’s a market of great
importance to us. We do have a comprehensive approach to how we deliver
solutions. We have this umbrella that we call a digital education platform. I
really wanted to bring the attention down to the bottom here where we talk
about the concept as a secure campus. If we move to the next slide, we actually have
some tools within our collaboration portfolio that could help align with an
overall secure secure campus initiative that you may have. We try to follow the
whole DHS model where they’re promoting the benefits of having solutions in
place to address you know what’s happening in advance of an event, during
an event, and after an event. So we’ve got some wonderful solutions that our
account teams could visit with you on. What I was going to highlight is during
an after an event we’ve got this collaboration tool, next slide please,
that we call WebEx teams – which is a tremendous work stream product that
brings people together and allows them to create contribute in a secure
environment. It’s oftentimes referred to as business messaging or persistent chat,
but again it’s a tool that can bring people together. And if you think about
you know an incident that may happen on campus, one of the things that we could
potentially do and we’ve done it elsewhere at other institutions is we
can actually create a response team associated with an incident and we’ll
have a virtual room already built in which we could bring everybody together
when an incident takes, you know, unfolds, if you will. And within that room
we’ll already have floor plans, we’ll have evacuation instructions, it
will be sent out to all the people that are part of that incident team and will
bring them directly with the team, we’ll have video, it will have a whiteboard or
all those types of capabilities that you could accelerate your response and be
much more responsive to the situation. So that’s just one example of where WebEx
teams can be impactful. It’s a great learning tool as well, in terms of being
able to interact with your students and have that shared space in which they can
collaborate with one another. The other attractive thing about WebEx teams, in
terms of the higher education space, we actually have a…promotion
underway where we actually extend the WebEx team application to all your
students for free, if in fact the faculty and administrative path staff move
forward with the WebEx team. So the licensing would only be for your
professional staff the students would be able to take advantage of it for free. So
it makes it a lot a lot lot more attractive in terms of how this is
actually put together for budgets. So again today was all about just giving
you a flavor of where collaboration could potentially fit.
Se know that the audience today is primarily, you know, from the purchasing
department. We think that if you have these types of projects that come across
your desk, you know please think of Cisco. This is an area of great importance to
us and we certainly look forward to the prospect of continuing our discussion
with you. And that that’s what we have to share today from the collaboration team.
Hey Gerard, thanks for the overview you know on the cloud portfolio. One of the
things you mentioned about Campus Safety… …a lot of the stuff that we’re doing as
it relates to mass notification as when an incident does happen, using the tools
and then every screen, every device becomes a way to communicate and a mass
notification scenario which is very important at the time of an incident. So we
do have workshops around Campus Safety, if that is of interest. And so please
again when we pass out the contact info that’s something like a follow up on of
how to leverage your entire collaboration portfolio for other campus
safety initiatives it’s it’s a very interesting and successful program that
we’re currently doing across a lot of school systems and higher education.
So with that, thanks Gerard very much! We’ll move on to our next section
covering Cisco Meraki. So I’ll let the introduction of the
product portfolio up to Leah Almanzar. So Leah, are you out there? I’m here thanks
Matt! Good morning University of California, my
name is Leah Almanzar I’m a Cisco Meraki SC serving Northern California public
sector accounts. I actually wanted to start by taking you guys back, way way
back to the year 2000. We had just finished surviving y2k, the show Survivor
actually premiered for the first time, and when you were emailing folks
you were probably emailing an at aol.com account or an @hotmail com. iPhones
didn’t exist Androids didn’t exist and the primary reason people had phones was
actually to talk to people. Now I was starting college that year and when I
was going to school really the only places I had internet connectivity was
my dorm room, the library, or computer lab. Wireless was not even prevalent,
I think the protocol was 802 11 B, devices did not have wireless cards. Next
slide please. Now let’s fast-forward to today
college students today are bringing up to 12 devices on campus and their
expectations are that they have seamless connectivity, their devices can connect
anytime anywhere, and it…they want it to be secure and they want it to be fast.
Also one in three students are able to, because of the technology today, they’re
they’re transferring at least once before they receive their degree and
because of the technology they have more choices now than ever before on how and
where to get their education. So in order to really keep up with these student
expectations and demands and needs the network of today needs to be nimble, it
needs to be easier to deploy, easier to manage,
easier to troubleshoot, but more importantly, it needs to be intelligent.
Next slide please. As technology evolves, it usually tends
to be more complex. At Maraki we believe that by simplifying powerful technology
we’re able to free passionate folks, like yourselves, in order to focus on your
mission and your organization’s mission. Ultimately we aim to give our customers
time back so that they can focus on higher value and more strategic tasks.
Next slide please. So how do we do this? Well, we do this by
providing a complete cloud managed portfolio that’s all managed through a
single dashboard. So we have these six products: our wireless access points,
Ethernet switches, SD-WAN UTM appliances, endpoint management, SAS management
application and our newest security cameras. Now all of these are managed
from essential portal called dashboard. And so in addition to that, what our
approach gives us is the ability to eliminate architectural complexity by
reducing on-premise hardware. So for instance, with our access points all you
need are the APS there’s no controllers on site. With our cameras all you need is
a camera there’s no NVRs VMs servers, analytical servers, on-site. In
addition to that we’re also able to help simplify deployment. So what we call zero
touch provisioning allows you to actually configure a lot of these
devices while they’re still on the delivery truck, so when it arrives pretty
much all you’re doing is plugging and playing. And then lastly here, what our
dashboards provides is out-of-the-box analytics and visibility. And so with
that, it also ends up getting smarter over time because of our automatic
updates and security patches. Next slide please.
Now all of these products can work independently, which is great. But you
actually end up adding a lot more value when you have mutiple Meraki products together. If you just want the cameras, that’s great. If you
want at APS and switches then you start realizing a lot more value. Buying Meraki
is also very simple. So if you want 100 cameras all you do is buy a hundred
cameras and 100 licenses, and what that license does it unlocks everything that
you really need in order to manage the system. So it gives you access to the
dashboard, it gives you 24 by 7 support, lifetime warranty for everything other
than the camera which has a three year warranty, and access to all features that
we have today, and all the innovation and features that we’re going to provide in
the future. Next slide please. Now all that is great, but what’s really
special about Cisco Meraki and what the secret sauce is is really dashboards. So
dashboard is your way to have insight and be able to manage all of your
devices. So anywhere that you have internet access you’re able to go to
dashboard.Meraki.com and manage your devices. And here’s a screenshot of what
it looks like, so you can take a look at the ability to fingerprint devices, if
you’re managing switches or APs or cameras it’s all done through this
portal. So that’s minimizing any sort of learning that you have to do with
multiple interfaces. Also with the dashboard it doesn’t matter where any of
these devices are located. So you’re able to remotely yet securely manage all of
these devices without the need for VPN as well. Now the other thing I mentioned
here and I’ll talk a little bit more about the tools but dashboard is also
going to provide out-of-the-box tools to help for remote troubleshooting. So
things like packet capture, remote cable tests, spectrum analyzers, all of that is
built in helping to accelerate time to resolutions if problems occur. Next slide
please. Now here’s a really great example of one
of the newest tools that we released. And this was actually pushed out to all
existing wireless customers and all new customers. And what this feature helped
to do is address some of the following concerns. Can users access the wireless network
successfully? And if they’re not, where are they having issues? Is it during
authentication? Is it during DNS? Is it that they’re not getting an IP address?
Now if they do connect, what users are having a bad time on the networks? Is it
possible that an iOS update has caused issues with the devices getting
connected to the wireless network? We’re able to see that information in real
time in dashboard. And also are there any APs that may be overloaded or need to be
optimized? We’re able to see this visually with a map that shows green
being APs that are great on the network having a good time, and then red and
yellow are APs that we need to focus on. Next slide please. Another built-in capability is called
topology. So this is a network diagram that’s automatically built by our
switches. And what’s great about this is that traditionally this is usually
manually done and it can take hours, it can take days. I’ve had to build several
of these and the problem is the second you hit save it’s out of date. So when
you’re looking at this intelligent mapping of your network, it’s intelligent
because it knows when devices move. If I have an access point that has now moved
to a different port I’m able to see this in real time on dashboard. If I need to
know exactly where a camera is located I can take a look at dashboarding it’s
up-to-date so you don’t have to worry about ‘are some of the folks managing the
network good with documentation or others bad? am i working with bad data?’.
You have a network topology that’s constantly updating itself based on
what’s happening on the network. Next slide please. Now MV, it’s our smart cameras this is our newest product. And what’s great about this is that not only does the camera help
drastically simplify deployment by the fact that we don’t have on-premise gear
other than the camera, but it also helps to eliminate
a lot of the security concerns that come about when we’re talking about cameras.
Out of the box they actually end up encrypting themselves on the hard drive,
they also provision themselves with TLS certificates. These are things that
usually have to be done by the administrator and now we’re removing
this and making sure that no matter your level of expertise with security when
you plug that camera in it’s going to be secure. Now in addition to this, what I
love about our cameras is that it’s also able to provide a lot of powerful
business intelligence based on the fact that it offers machine learning. So our
cameras are able to detect people, it’s able to answer questions like ‘how many
people are located in a certain part of the library?’. It’s able to give you
insight into motion so if we know that a certain part of the campus we don’t
usually anticipate there to be people or motion there, the system is going to be
able to notify you of that. And also if there’s something that happens in
Infinite happens motion search allows us to quickly find the event by
highlighting a certain area. Let’s say a laptop was stolen, I can highlight over
the area where the laptop was and see all the events that could have been when
the laptop disappeared. What’s exciting about this is that with future
innovations we’re able to move away from folks letting us know that an incident
happened, to now having the system itself be aware of anomalies and letting us
know that something happened. Next slide please. Now I mentioned some of the ways that
the cloud increases IT efficiency, making it easier to manage, making it so that
when we’re deploying it’s a lot simpler. Also if you need to add to meet the
needs of students today, the ability to easily scale is available with the cloud
managed capability. But a big thing here is also cost savings. So if we’re able to
reduce the operational costs by simplifying things, we’re able to now
spend time doing other things. Now what are these other
things that we can now do with all of this time and money that we’re saving?
Next slide please. Well now you’re able to invest. When you
invest in Meraki you can actually invest in making your campus smarter. So we can
do things like increase student retention and enrollment by offering
differentiated services, helping improve the student experience. Imagine being
able to identify at-risk students because we’re able to tie in information
that we get from the access points or the network to know that someone’s
grades are slipping but they also haven’t been attending class, they
haven’t been attending the library. Now what we’re able to do is provide that
additional support. We’re also able to spend time by actually engaging with
students the way that they want to be engaged with, with location-aware
applications and also investing in more classroom technologies. And then lastly
what we’re able to do is enhance student safety. Being able to easily identify
where students are located, identifying trespassers, protect against cyberattacks,
and making sure they’re always up to date and patching when there’s network
vulnerabilities. Next slide. Now I believe that Meraki is an
experience and it needs to be experienced one of two ways: either by
seeing a live demo or by actually having gear in hand. And so as Matt mentioned
earlier we do have a promotion, so for the first ten people to schedule an
on-site demo of Meraki you’re going to be able to take home a Meraki Z3. And
so the Z3 is jam-packed with a ton of features. It has 802 11 AC wave 2
built-in, it has wired ports, it has the ability for you to use a 4G dongle to
take this device anywhere and get connectivity. It’s a very very nice
device so you’ll be able to take that home if you schedule a demo with your
Cisco rep. Next slide. So in summary here, if you invest with
Cisco Meraki you’re able to invest more in your students. Work simple! Thank you
for the time everyone. Hey Leah, thanks thanks for the overview on Meraki.
Again the first 10 folks that want to do an on-site demo, any campus, any med
center, anywhere will be glad to get out there to do that and you’ll get to take
that device. We’ll be able to offer that device to you, it’s a great thing to look
at as far as teleworker solutions, remote clinics, remote offices, a really really
great dashboard if you get a chance. As Leah said to experience it it really is
an awesome way to manage the network. So Leah thanks for the overview! Next we’re
going to probably our most our fastest-growing area and one area that’s
very exciting which is IOT, which kind of falls into you know smart campus and
smart everything and all the buzzwords that you’ve heard out there. But the
reality is a lot of all the devices are being connected to the network which
creates a great security problem on one hand are just a lot to manage just from
traditional IT network standpoint. And a lot of that burden falls on you folks
from the IT side, so you’re not getting an additional budget, you’re not getting
additional folks, but as people put sensors and start connecting everything
to the network that burden falls on IT. So that’s an area that we are probably
the fastest growing in and if you don’t have a network that you can holistically manage and secure, it creates a huge challenge. So next I’m going to turn over
to Victoria Lee, she is our specialist in smart campus and IOT for Cisco. So
Victoria are you out there? I am here. Hello!
Alright, perfect. Thank you very much! And so thank you all for staying with
us and last but not least IOT as Matt mentioned,
then we’ll be giving you back the rest of your afternoon. So as you mentioned my
name is Victoria and I look after IOT for California. So Amanda can you go to
the next slide please? So the concept of IOT has been around for quite a while now and
whether we work in an IP function or not most of us, as Matt mentioned, will have
heard the buzz around data to being the new oil organization is needing to
digitize to avoid being disrupted, and of course the overwhelming number of things
which are yet to be connected. So our prediction is that an estimated 30
billion things will be connected just by 2020, and that number will further
increase thereafter. But what does this actually mean for you? Where does it lead?
And how will Cisco then help in the context of the University of California
and the Office of the President? So let’s drill into that a little bit. Amanda if
you can go to the next slide please? Thank you. So what is Cisco working on in the
IOT? Effectively in this space what we are looking at is connecting things
for data-driven business outcomes. So the IOT essentially marries advanced
software with sensors and a number of other devices on a communication network
help transform our world in multiple different ways. Cisco is using IOT to
do a number of different things around the world. So reducing air pollution in
some of the world’s biggest cities, for example, providing telemedicine, remote
specialist healthcare, connecting the right doctors with the right people
without needing to physically be in the same location. Leah and some of the
others talked about enhancing campus safety so we can either further expand
those technologies that we talked about in security, Meraki and collaboration with
IOT to expand those technology capabilities…you know, before
during and after any incidents on the campus. Improving the
student experience, so student engagement this could be through sports and
entertainment again Leah touched on a lot of this with what we do around
Meraki but the technology there is endless in terms of way finding,
you know huge play on sports and fan engagement and bringing students in with
all of those devices that they have to connect them more to what we’re doing in
the university. Other things around reducing traffic, saving energy, saving
water, the possibilities really are endless. So let’s just drill into just a
couple of these here. Amanda, if you can go to the next slide please. So the first
one, the unbounded university. So we talked already a bit about smart
campuses, smarter campuses improving both student and faculty services to create
operational efficiencies. So through understanding a demand better, first of
all we can allocate scarce resources so that we can put people in the right
places at the right times, and that’s just not within one campus but that
could be across multiple. Then next bearing in mind that we have rapidly
changing student demographics, both cultural and age diversity today within
universities, the ability to connect people processes and things allows us to
remove physical borders of the educational institution. So this gives
students the ability to have a global education today that they expect anytime,
anywhere that they are. And next campus-wide oversight, so giving us the
ability to make informed quality and operational decisions where we need to,
those can be in real time across the university campuses and across all
medical institutions as well as needed within the university. And finally,
research capabilities. So key for all the universities RIT and of course helped us
build stronger flexible communications between students, between faculty, and
between other external stakeholders as needed, enhancing those research
capabilities at the same time as lowering operational costs and fostering
innovation. As you mention let’s take a little bit for another one. Amanda if you can go to the next slide please. So sustainable campus. IOTs also can
help us with faster progression towards whatever sustainability goals
we have. So whether that is fact-based decision making through things like
location analytics, traffic patterns as we mentioned, which can then
help reduce things like carbon emissions, lowering utility costs, it could be
further reducing those energy costs, or even just managing things like waste
more efficiently. Across the campus we can also use IOT to improve the mobility
experience. This could be, for example, through more sustainable and user
centric multimodal transportation options, for example. And then finally
simplifying processes. So there’s a lot of processes that we have today where we
might otherwise need additional resources. For example, IOT could help
provide automated more secure access across the campus. And go to the next slide please? Brilliant. So the Cisco portfolio that we have now ultimately includes a
lot of the products that you’ve heard mentioned in earlier presentations from
my colleagues today. But the idea that we have around IOT is to bring everything
together that you need to save you having to worry about it in order to
create those business outcomes and some of those examples that I mentioned. So whether it’s connecting sensors to derive different information or bringing
analytics to the edge ultimately we give you the ability to make better decisions
to automate some of those decisions where you want to be able to and
the secure connectivity underlying it being the
foundation for everything we do across another typical IOT deployment. Amanda
you can go to the next slide please. So the portfolio at Cisco that we have
includes not desiring products that we’ve also done the homework for you in
connecting sort of end-to-end validated design. So across the ecosystem of IOT
connecting different things to achieve some of those examples that we mentioned
in those user cases, Cisco has tried and tested out later design with a number of
different partners as you can see here across you know multiple different
industries and use cases which helps you to provide the end-to-end solution, but
to Matt’s point again is making sure that ever
is done securely so that it’s not putting additional burden on your IP
functions. So whether the partners in here people that you already work with
or people that we are Cisco would bring to you as part of that portfolio, you can
feel safe that everything is tried tested and certainly secure. I would
highly recommend that if any of the kind of IOT use cases that you have or
concerns that you have even you reach out to Cisco team. As I mentioned the
products in the IOT portfolio encompasses a lot of what and the other
teams talked about just to give you those business outcomes. So feel free to
reach out to us and even if the examples that I mentioned here today and you know
are not encompassing what you’re looking at for those other things we won’t have
to look at them. And I think that concludes. Thank You Matt! Alright
Victoria thank you very much for going through that. And like I mentioned
earlier, we’re really building you know this underlying network platform that makes
it manageable to do these things and takes…helps take the burden off of IT
with validated designs with a lot of vendors. I think we have over 400 plus
vendors ,that were working with with different devices and sensors. So if
that’s something that’s of interest, part of the strategic relationship agreement
with the University of California we’ve included workshops based around this at
your campus or Medical Center. So just feel free again to reach out if you’d
like to schedule some of those and we’ll we’ll make those an on-site day or
multi-day event, half-day whatever works for you and your team. So thanks Victoria
an overview of smart campus and IOT. It’s a big topic but it’s really about ‘how do
you put a network in place they can secure and manage all the devices that
are out there?’. And so next as we start to close out I’m going to turn it over to
Summer Hemmel. Summer, you out there? I’m here! Alright, morning everyone.
A little introduction to the team? Absolutely I’m Summer Hemmel, the regional manager for
our Northern California team partnered with Nitesh who has the Southern
California space. As you can see here we’ve got the
dividing line, I’ve got responsibilities for Davis, Berkeley, San Francisco, Merced,
Santa Cruz and Office of the President. Got a team of two account managers as
well as two systems engineers and I’m partnered with Oliver Thomas, runs our
engineering organization. So really excited to..to be presenting to you
all today. Really the call to action for all of you is, this is who you call. Matt
talked about scheduling on-site Meraki demos as well as workshops with Victoria,
so please please reach out to this team. You know we’ve got, we’ve got some great
incentives for the first ten who reach out to the team and get their on-site Meraki
demos scheduled, and please reach out to me if you’ve got questions. Reach out to
the account team if you want to engage them. I know that many of you probably
know these phases already, and with that Matt I will turn it back to you to close.
Alright summer, thanks very much! Again as we we talked through today, you know
the the idea is to really just give an overview of a lot of the areas that you
may not be familiar working with Cisco on. With that being said, we have just as
a reminder if you’re looking to schedule any workshops, any follow up – this is the
team you contact and we’ll make sure that we get folks out there and
addressing your needs and concerns. We will be following up with the
presentation or recording of this event, and all this contact information for
the direct team so that everyone has all of the information needed for follow-up.
And again with the the the two demo options and promotions we offer today
around the first ten folks that schedule the on-site Meraki demo will get the
device…the devices. And the folks that are on the call that were logged in and
registered will be following up with the Umbrella accounts for six months for
using for the full corporate account. So with that said, we’re really again
excited to be part of this partnership with the
University of California. There’s a lot in our agreement
besides pricing, that involves training and a lot of things that are now
available to every campus and Med Center. So again there’s any way we can help
that’s what the team is here for. I want to thank everyone for their attention
and time today and hope everyone has a great rest of the afternoon. Thank
you. Okay, goodbye. So thank you everyone for attending the
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